Privacy Policy

Last updated: December 15, 2024

1. Introduction

Volta Haven ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website volta-haven.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form
  • Subscribe to our newsletter
  • Comment on our blog posts
  • Contact us directly via email or phone

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you newsletters and marketing communications (with your consent)
  • Improve our website and services
  • Analyze website usage and trends
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service providers who assist us in operating our website
  • Legal requirements or to protect our rights
  • Business transfers or mergers

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights (PDPA)

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Withdraw consent for processing
  • Request deletion of your personal data

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: